77jiya's Privacy Policy — Your information, our responsibility

Welcome to 77jiya. This Privacy Policy ("Policy") applies to the 77jiya platform and all its associated services. This policy has been created with users in Bangladesh in mind and clearly states how 77jiya collects, uses, stores, and protects your personal information.

77jiya believes your privacy is a fundamental right. That's why we only collect information that is absolutely necessary to operate our service. No information is sold or transferred to third parties without your permission.

By using any service of 77jiya, you are deemed to have read and accepted this privacy policy. If you do not agree with this policy, please refrain from using our platform and contact support.

77jiya collects two types of information — information you provide directly and information collected automatically. A detailed list is provided below:

Information Provided Directly

• Identity Information: Full name, date of birth, nationality, and identity document information.
• Contact Information: Email address, mobile number, and residential address.
• Account information: Username, password (in encrypted form), and account preferences.
• Financial information: Payment method details (not direct card or bank numbers, only payment reference).
• Verification Documents: Copy of National ID or Passport (for KYC process).

Automatically Collected Information

• Device Information: IP address, browser type, operating system, and device ID.
• Usage Information: Session duration, pages visited, click patterns, and gaming history.
• Transaction Information: Timing, amount, and method of deposits and withdrawals.
• Cookies and tracking: Session cookies, preference cookies, and analytics cookies.

Information Details Table

77jiya uses collected information for the following purposes. We always ensure that data usage remains within the scope of your consent.

• Account management: For registration, login verification, password reset, and ensuring account security.
• Service Provision: To personalize gaming experience, provide bonuses and promotions, and ensure VIP benefits.
• Financial transactions: To process deposits and withdrawals and maintain accurate financial records.
• Fraud Prevention: To detect suspicious activity, prevent multiple accounts, and ensure platform security.
• Legal compliance: To meet regulatory requirements and prevent money laundering.
• Contact: To send important updates, security alerts, and (with consent) promotional messages.
• Service Improvement: To analyze user experience and improve platform quality.

77jiya stores your information on internationally certified secure servers. Our data centers operate in compliance with ISO 27001 security standards.

• All information is encrypted using AES-256 encryption.
• TLS 1.3 protocol is used during data transmission.
• Regular security audits and vulnerability assessments are performed.
• Staff are granted access only to information necessary for their work.
• Data backups are regularly stored in secure locations.

Retention Policy

77jiya retains information only for the necessary period. Even after an account is closed, some information is kept for a specific duration due to legal obligations. Once this period expires, the information is securely deleted or anonymized.

77jiya does not share your personal information with third parties for commercial purposes. However, information may be shared in the following limited circumstances:

• Service Partners: With trusted organizations that assist in payment processing, technology infrastructure, and fraud prevention — they are also bound to comply with the same privacy standards.
• Legal obligations: With relevant authorities in the case of court orders, government directives, or legal investigations.
• Regulatory Authority: With regulatory authorities to ensure licensing and compliance.
• Business Transfer: In the case of a merger or acquisition of 77jiya's business — you will be notified in advance in such situations.

Cookies and similar technologies are used on the 77jiya platform. These help improve your browsing experience and ensure the platform's functionality.

Types of Cookies

• Essential cookies: Required to maintain login sessions, ensure security, and enable core platform functionality. These cannot be disabled.
• Preference Cookies: To remember language, theme, and personal preferences. You can disable these.
• Analytics Cookies: Collects anonymous statistics to understand platform usage. You can disable these.
• Marketing Cookies: To show relevant promotions. Active only with your consent.

You can control cookies at any time through your browser settings. However, disabling essential cookies may affect some features of the platform.

77jiya applies the highest industry security standards to protect your information. Our security team monitors the system around the clock.

• Two-Factor Authentication is available.
• Accounts are immediately locked when suspicious login activity is detected.
• Regular third-party security testing (Penetration Testing) is conducted.
• All staff receive data privacy training and sign NDAs.
• We have a policy to notify affected users within 72 hours in the event of a data breach.

77jiya respects your data rights. You can exercise the following rights at any time:

77jiya is for individuals 18 years of age or older only. We do not knowingly collect information from anyone under 18. An age verification process is in place during registration and confirmed through KYC verification.

If we learn that information from a minor has been collected, the account will be immediately closed and the information deleted.

77jiya may update this privacy policy when necessary. We will notify you in the following ways, depending on the nature and importance of the changes:

• By changing the "Last Updated" date at the top of the page.
• By sending a notification to the registered email in case of significant changes.
• Through pop-up notice when logging into the platform.

Continued use of the platform after changes are made constitutes acceptance of the new policy. Please check this page regularly to stay updated on the latest policy.

For any questions, concerns, or complaints regarding our privacy policy, please contact our dedicated Privacy Team. We take your message seriously and aim to respond within 30 business days.